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Frequently Asked Questions
What services does SSL offer?
SSL offers a turnkey solution for eCommerce businesses that takes away all your worries and lets you focus on marketing and sales, while it seamlessly handles the orders your sales personnel generate.
What are the required documents in order to start our business with SSL?
Certificate Registration (CR) and Value Added Tax (VAT)
What are the methods of storing? Is it by cubic meter or area?
We can store your products using bin and pallets
What are the storage condition?
We store dry materials and liquids that do not require low-temperature degree.
Does SSL offer COD?.
Yes, SSL offers COD for shipments inside Saudi Arabia.
Can SSL handle products with expiry date?
Yes, SSL uses First Expiry First Out method on dated products
In case of contracting, how long would SSL take to start fulfilling my orders?
After completing the integration, SSL can start fulfilling your orders within a week
What is the maximum number/quantity of products can I store at the warehouse?
The maximum bin size is 40x60x50. The maximum pallet size is 100x120x150. The quantity of products is unlimited.
Does SSL offer door to door services?
Yes, Salasa offers door to door and door to branch services.
Can SSL picking up my products?
Yes, SSL can provide the service of picking if requested and additional charges will be applied
For inquiries, who should I contact?
For sales inquiries, please contact ssl.sa/contact For operation and technical inquiries, please contact email@example.com